Support Time of FinanceX Exchange

  • Time for direct support: 6h00 to 24h00 all day of the week including holidays

If you have requests need supported, please CHAT on the open chat window on and Telegram group via

 If you need helps out of the support time, kindly leave messages by email through [email protected]

Attention: Questions and complaints after 24h00 will be recorded by the support staff and start handling at 6:00 am the next day.


  • Time to deposit and withdraw money/coin:
    FinanceX allows deposits and withdrawals from 8:00 to 21:00 all day of the week.

The withdrawal request money/ coin after the above time we will try to support in the shortest time.

Attention: Some requests to transfer money to banks other than Vietcombank or after 16h00 daily may be delayed than normal according to the bank regulations.

FinanceX strives to support and solve your problems in the best possible way in accordance with the general rules to always bring satisfaction to all FinanceX customers.

Sorry about the inconvenience! We will look forward to assuring 24/7 support in the near future.

Thank you so much !!!