Incorrect deposit coin

According to the special characteristics of Blockchain technology, if you accidentally choose the wrong type of coin compared to the address you want to send (for example, you choose the BTC but enter the address of the Ethereum), the coin will not be transferred to the address you give.

In case of coincidence, please contact our customer support team for assistance. However, this process can take a lot of time and money and we can not be sure about the number of coin. The wrong number of coin can be lost permanently. Therefore, you should carefully check the coin information and wallet address before performing the operation.

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