Cannot receive email

If you make a deposit or withdrawal, you will not receive a confirmation email.

Please following below procedures kindly.

  1. Please verify registered email account and ensure it is correct.
  2. Please check spam folder in email system to search the email.
  3. Ensure that email client works normally.
  4. It is recommended to use Gmail or Outlook.

If you have followed the steps above but still do not receive the email, please cancel your deposit / withdrawal request or click here and place a new order. After placing new orders and still not receive email, please contact our support for advice and answers.


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