Frequently Ask Questions

• What is FinanceX?
• Common errors
• Instruction for FinanceX beginner
• How To Buy FNX Tokens — FinanceX ICO

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• How to Trade
• How to handle order exceptions
• Does FinanceX provide market makers with preferential fees?
• Order history and trading
• Where can I see my costs?
• Accuracy is calculated using the numbers mean
• What is a promotional wallet?

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• How to withdraw Coin
• How to deposit coin by FinanceX
• How to withdraw Fiat by FinanceX
• Cannot receive email
• Sent to wrong address
• Withdrawals missing
• Deposit does not arrive
• Can I use my FinanceX account as a wallet to make purchases from?
• Minimum Withdrawals
• Why was my withdrawal canceled?

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• How to register account on FinanceX
• How to create 2FA security by google authenticator
• How to create 2FA security by email
• Google Auth (2FA) Binding Failure
• Securing Your Trading Account
• Security Tips
• Instructions for turning off Google 2FA
• Verification – Frequently Asked Questions
• No authentication email received
• Guide to disable email authentication

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• Scammers in Telegram
• Scammers in Twitter
• Types of Phishing – Email
• Anti-virus&Trojan Guideline
• FinanceX Referral Program Guide
• Instruction to get back your confirmation email
• How to update your country in personal information
• How to get the gift by FinanceX
• Instructions for creating and using vouchers

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• [Mobile APP] – Instructions Turn on 2FA security via Email and Google Authenticator on FinanceX trading platform.
• [Mobile APP] – Instructions Change your password at FinanceX trading platform.
• [Mobile APP] – Instructions for logging in and out of accounts at FinanceX trading platform.
• [Mobile APP] – Instructions for registering an account at FinanceX trading platform
• [Mobile APP] – Instructions deposit fiat money at FinanceX trading platform.
• [Mobile APP] – Instructions withdrawals fiat money at FinanceX trading platform.
• [Mobile APP] – Instructions for trading at FinanceX trading platform
• [Mobile APP] – Instructions Deposit Coin at FinanceX trading platform
• [Mobile APP] – Instructions Withdrawal Coin at FinanceX trading platform

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• How to Deposits Fiat to FinanceX
• How to withdraw Fiat by FinanceX
• How to create 2FA security by google authenticator
• Securing Your Trading Account
• Security Tips
• Instruction for FinanceX beginner
• Verify account instructions (KYC update)
• How to Deposits/Withdrawals Binance Coin (BNB) at FinanceX

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• [IOS APP] – Instructions Turn on 2FA security via Email and Google Authenticator on FinanceX trading platform.
• [IOS APP] – Instructions Change your password at FinanceX trading platform.
• [IOS APP] – Instructions deposit fiat money at FinanceX trading platform.
• [IOS APP] – Instructions withdrawals fiat money at FinanceX trading platform.
• [IOS APP] – Instructions for trading at FinanceX trading platform
• [IOS APP] – Instructions Withdrawal Coin at FinanceX trading platform

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