4 security tips listed as blow: DO NOT give your password to anyone! DO NOT call any phone number for someone claiming to be FinanceX Support！ DO NOT send any money to anyone claiming to be a member of FinanceX. Enable Google Two Factor Authentication！
Below are a few tips for securing your FinanceX account. Use a unique email address and password for your account You can use a secure password manager like LastPass or KeePass to keep track of your passwords. Enable 2FA on your FinanceX account 2FA adds an extra layer of protection […]
It is recommended for you to check healthy of the computer immediately, Below 3 approach are suggested: 1. Open browser without any plug-in/ extensions under security model to login FinanceX website. Therefore, verify the validity of coins addresses; Chrome: new incognito window(Ctrl+Shift+N) Firefox: new private window(Ctrl+Shift+P) 2. Put a valid […]
There are reports of users receiving e-mails, disguised as being from FinanceX, advertising an “ERC20 Token Import”. This is a scam designed to steal funds from your personal wallets (not your FinanceX account). Never give out your private keys/phrases!
Scammers are impersonating official FinanceX accounts and tweeting to ask for deposits to specific addresses in return for gifts. You will lose your tokens if you do this! FinanceX will never ask you to send coins directly to any address for any reason !
The FinanceX Telegram group is a platform for discussion and there is no official customer support provided in the group. If you need to contact FinanceX customer support, please open a ticket (https://support.financex.io/) and we will respond as soon as possible. Remember that we will never ask you to send […]
How to resolve “binding failed” issue? Make sure the “Google Authenticator” app is installed on your Mobile phone. Make sure the time (clock) on your mobile phone (the one running the Google Authenticator app) and the computer (from which you are logging into Binance website) is synchronized. Go to the […]
This is the instructions for how to enable 2FA email security for your FinanceX account By email: Access your account on FinanceX Click “Account” at the top right corner of the screen Click “Enable” Enter password + email address -> Click “Submit” => Enable 2FA successful
Access your account on FinanceX Click “Account” at the top right corner of the screen: Click “enable” google authenticator Install the GG Authenticator app on your phone Scan QR code Save the image to save the code (You should save this code, in case you lose your phone or […]