Announcement on Bitcoin Cash Hard Fork

Dear FinanceX Users: Bitcoin Cash will execute an upgrade of the network consensus rules on November 15, 2018 . For more information, please visit https://www.bitcoincash.org/. We will not be supporting both coins (Bitcoin ABC and Bitcoin SV). We will temporarily suspend the Bitcoin Cash deposit and withdrawal —this is to […]

KYC requirements ICO

KYC stands for Know Your Customer and we use it to verify your identity for security reasons. Customers who buy FNX token must complete this process before tokens are released to their wallet. The process includes: Taking a selfie photo holding paper with the word “FinanceX” on it A photo […]

How To Buy FNX Tokens — FinanceX ICO

This is a short tutorial on how to buy FNX tokens. FinanceX is currently in the Presale stage so get in quick to stock up on FNX before they sell out! FinanceX recommends that you register early because many popular ICO’s have experienced an overload closing registrations early. Step 1: […]

How to update your country in personal information

FinanceX has added a new function to let you update your real nationality. Please follow the instructions below: Step 1: Access to your account via https://financex.io/ Step 2: Click “Account” then choose your email account there. Step 3: Fill in all your information and choose your real country. You have […]

Instruction to get back your confirmation email

If you have registered an account but you did not confirm your registration via email, you CANNOT login to it because your account has not been activated successfully.  After 24 hours, the confirmation link to your email will be expired. You need to resend a new confirmation link to your […]

Accuracy is calculated using the numbers mean

Accuracy of all transaction prices is calculated based on the key figures. We use: Price the 8 digits after the comma for BTC rounding up for VND Amount the following 8 digits are followed by commas for all coins Total the 8 digits after the comma for BTC rounding up […]

Where can I see my costs?

You can refer to FinanceX’s fee table here. If you would like to view the details of each transaction, please follow these steps: Log in to FinanceX At the top of the page choose “History” -> select “Details”   EXCHANGE MADE SIMPLE    

Order history and trading

For an overview of your account and transaction history, you can download your order history at any date range requested following the instructions below: Select the appropriate date range Click the download symbol in the “Export order history” section to download.   All downloaded documents should be in .xls. format. […]